Returns & Exchanges
At RMS Titanic, we strive to ensure your satisfaction with every purchase. If your order does not meet your expectations, we offer a 30-day window for returns and exchanges on all eligible maritime-themed merchandise.
Return Process
- 1.Initiate Your Request
Log into your account portal or contact our support team with your order number to begin the return authorization process.
- 2.Prepare the Package
Carefully pack the items in their original packaging, ensuring all tags and protective materials are intact to prevent damage during transit.
- 3.Ship the Items
Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will issue a full refund to your original payment method within 5 to 7 business days.